UCaaS is a cloud-based deployment model of unified communications (UC) technology such as enterprise audio and video conferencing, hosted VoIP, and cloud private branch exchange (PBX).
Scope of the Report:
This report studies the Unified Communications as a Service (UCaaS) market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Unified Communications as a Service (UCaaS) market by product type and applications/end industries.
Multimedia communications is becoming increasingly important to business entities as they seek to ever improve efficiencies and reduce operational expenditures.
The global Unified Communications as a Service (UCaaS) market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Unified Communications as a Service (UCaaS).
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
Market Segment by Companies, this report covers
Avaya
Cisco
Microsoft
Fuze
West Unified Communications Services
Mitel
PanTerra Networks
Polycom
Market Segment by Regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Market Segment by Type, covers
Single Tenant
Multi-Tenant
Market Segment by Applications, can be divided into
Information And Communication Technology (ICT)
Banking, Financial Services, Insurance (BFSI)
Medical
Retail
Manufacturing
The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.
Market is segmented on the basis:
The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.
The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.
Table of Contents
1 Unified Communications as a Service (UCaaS) Market Overview
1.1 Product Overview and Scope of Unified Communications as a Service (UCaaS)
1.2 Classification of Unified Communications as a Service (UCaaS) by Types
1.2.1 Global Unified Communications as a Service (UCaaS) Revenue Comparison by Types (2017-2023)
1.2.2 Global Unified Communications as a Service (UCaaS) Revenue Market Share by Types in 2017
1.2.3 Single Tenant
1.2.4 Multi-Tenant
1.3 Global Unified Communications as a Service (UCaaS) Market by Application
1.3.1 Global Unified Communications as a Service (UCaaS) Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 Information And Communication Technology (ICT)
1.3.3 Banking, Financial Services, Insurance (BFSI)
1.3.4 Medical
1.3.5 Retail
1.3.6 Manufacturing
1.4 Global Unified Communications as a Service (UCaaS) Market by Regions
1.4.1 Global Unified Communications as a Service (UCaaS) Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) Unified Communications as a Service (UCaaS) Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) Unified Communications as a Service (UCaaS) Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Unified Communications as a Service (UCaaS) Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) Unified Communications as a Service (UCaaS) Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Unified Communications as a Service (UCaaS) Status and Prospect (2013-2023)
1.5 Global Market Size of Unified Communications as a Service (UCaaS) (2013-2023)
2 Manufacturers Profiles
2.1 Google
2.1.1 Business Overview
2.1.2 Unified Communications as a Service (UCaaS) Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 Google Unified Communications as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.2 Avaya
2.2.1 Business Overview
2.2.2 Unified Communications as a Service (UCaaS) Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 Avaya Unified Communications as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.3 Cisco
2.3.1 Business Overview
2.3.2 Unified Communications as a Service (UCaaS) Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 Cisco Unified Communications as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.4 Microsoft
2.4.1 Business Overview
2.4.2 Unified Communications as a Service (UCaaS) Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 Microsoft Unified Communications as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.5 Fuze
2.5.1 Business Overview
2.5.2 Unified Communications as a Service (UCaaS) Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 Fuze Unified Communications as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.6 West Unified Communications Services
2.6.1 Business Overview
2.6.2 Unified Communications as a Service (UCaaS) Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 West Unified Communications Services Unified Communications as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.7 Mitel
2.7.1 Business Overview
2.7.2 Unified Communications as a Service (UCaaS) Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 Mitel Unified Communications as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.8 PanTerra Networks
2.8.1 Business Overview
2.8.2 Unified Communications as a Service (UCaaS) Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 PanTerra Networks Unified Communications as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.9 Polycom
2.9.1 Business Overview
2.9.2 Unified Communications as a Service (UCaaS) Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 Polycom Unified Communications as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
3 Global Unified Communications as a Service (UCaaS) Market Competition, by Players
3.1 Global Unified Communications as a Service (UCaaS) Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
3.2.1 Top 5 Unified Communications as a Service (UCaaS) Players Market Share
3.2.2 Top 10 Unified Communications as a Service (UCaaS) Players Market Share
3.3 Market Competition Trend
4 Global Unified Communications as a Service (UCaaS) Market Size by Regions
4.1 Global Unified Communications as a Service (UCaaS) Revenue and Market Share by Regions
4.2 North America Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
4.3 Europe Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
4.5 South America Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
5 North America Unified Communications as a Service (UCaaS) Revenue by Countries
5.1 North America Unified Communications as a Service (UCaaS) Revenue by Countries (2013-2018)
5.2 USA Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
5.3 Canada Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
5.4 Mexico Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
6 Europe Unified Communications as a Service (UCaaS) Revenue by Countries
6.1 Europe Unified Communications as a Service (UCaaS) Revenue by Countries (2013-2018)
6.2 Germany Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
6.3 UK Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
6.4 France Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
6.5 Russia Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
6.6 Italy Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
7 Asia-Pacific Unified Communications as a Service (UCaaS) Revenue by Countries
7.1 Asia-Pacific Unified Communications as a Service (UCaaS) Revenue by Countries (2013-2018)
7.2 China Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
7.3 Japan Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
7.4 Korea Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
7.5 India Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
8 South America Unified Communications as a Service (UCaaS) Revenue by Countries
8.1 South America Unified Communications as a Service (UCaaS) Revenue by Countries (2013-2018)
8.2 Brazil Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
8.3 Argentina Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
8.4 Colombia Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
9 Middle East and Africa Revenue Unified Communications as a Service (UCaaS) by Countries
9.1 Middle East and Africa Unified Communications as a Service (UCaaS) Revenue by Countries (2013-2018)
9.2 Saudi Arabia Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
9.3 UAE Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
9.4 Egypt Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
9.5 Nigeria Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
9.6 South Africa Unified Communications as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
10 Global Unified Communications as a Service (UCaaS) Market Segment by Type
10.1 Global Unified Communications as a Service (UCaaS) Revenue and Market Share by Type (2013-2018)
10.2 Global Unified Communications as a Service (UCaaS) Market Forecast by Type (2018-2023)
10.3 Single Tenant Revenue Growth Rate (2013-2023)
10.4 Multi-Tenant Revenue Growth Rate (2013-2023)
11 Global Unified Communications as a Service (UCaaS) Market Segment by Application
11.1 Global Unified Communications as a Service (UCaaS) Revenue Market Share by Application (2013-2018)
11.2 Unified Communications as a Service (UCaaS) Market Forecast by Application (2018-2023)
11.3 Information And Communication Technology (ICT) Revenue Growth (2013-2018)
11.4 Banking, Financial Services, Insurance (BFSI) Revenue Growth (2013-2018)
11.5 Medical Revenue Growth (2013-2018)
11.6 Retail Revenue Growth (2013-2018)
11.7 Manufacturing Revenue Growth (2013-2018)
12 Global Unified Communications as a Service (UCaaS) Market Size Forecast (2018-2023)
12.1 Global Unified Communications as a Service (UCaaS) Market Size Forecast (2018-2023)
12.2 Global Unified Communications as a Service (UCaaS) Market Forecast by Regions (2018-2023)
12.3 North America Unified Communications as a Service (UCaaS) Revenue Market Forecast (2018-2023)
12.4 Europe Unified Communications as a Service (UCaaS) Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific Unified Communications as a Service (UCaaS) Revenue Market Forecast (2018-2023)
12.6 South America Unified Communications as a Service (UCaaS) Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa Unified Communications as a Service (UCaaS) Revenue Market Forecast (2018-2023)
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Data Source
List of Tables and Figures
Figure Unified Communications as a Service (UCaaS) Picture
Table Product Specifications of Unified Communications as a Service (UCaaS)
Table Global Unified Communications a