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Unified communications as a service (UCaaS) is a category of "as a service" or "cloud" delivery mechanisms for enterprise communications. Similar to platform as a service (PaaS, where data center capacity is made available to an enterprise on a consumption model from a service provider), with UCaaS, unified communications services can be made available from the cloud to enterprises.
Scope of the Report:
This report studies the Unified Communication as a Service (UCaaS) market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Unified Communication as a Service (UCaaS) market by product type and applications/end industries.
The global Unified Communication as a Service (UCaaS) market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Unified Communication as a Service (UCaaS).
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
Market Segment by Companies, this report covers
8X8
Al-enterprise
Avaya
At&T
Cisco
Dell
Dxc Technologies
Fuze
Genesis
Hewlett Packard Enterprise
Huawei
IBM
Microsoft
Mitel
Orange Business
Polycom
Verizon enterprise
Voss Solutions
Westuc
Market Segment by Regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Market Segment by Type, covers
Conferencing
Collaboration Platforms and Applications
Voice and Telephony
Messaging
Mobile
Market Segment by Applications, can be divided into
Bsfi
Consumer Goods and Retail
Healthcare It
Telecom
Information Technology
Logistics and Transportation
Consumer Goods and Retail
Travel and Hospitality
Public Sector and Utilities
The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.
Market is segmented on the basis:
The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.
The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.
Table of Contents
1 Unified Communication as a Service (UCaaS) Market Overview
1.1 Product Overview and Scope of Unified Communication as a Service (UCaaS)
1.2 Classification of Unified Communication as a Service (UCaaS) by Types
1.2.1 Global Unified Communication as a Service (UCaaS) Revenue Comparison by Types (2017-2023)
1.2.2 Global Unified Communication as a Service (UCaaS) Revenue Market Share by Types in 2017
1.2.3 Conferencing
1.2.4 Collaboration Platforms and Applications
1.2.5 Voice and Telephony
1.2.6 Messaging
1.2.7 Mobile
1.3 Global Unified Communication as a Service (UCaaS) Market by Application
1.3.1 Global Unified Communication as a Service (UCaaS) Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 Bsfi
1.3.3 Consumer Goods and Retail
1.3.4 Healthcare It
1.3.5 Telecom
1.3.6 Information Technology
1.3.7 Logistics and Transportation
1.3.8 Consumer Goods and Retail
1.3.9 Travel and Hospitality
1.3.10 Public Sector and Utilities
1.4 Global Unified Communication as a Service (UCaaS) Market by Regions
1.4.1 Global Unified Communication as a Service (UCaaS) Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) Unified Communication as a Service (UCaaS) Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) Unified Communication as a Service (UCaaS) Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Unified Communication as a Service (UCaaS) Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) Unified Communication as a Service (UCaaS) Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Unified Communication as a Service (UCaaS) Status and Prospect (2013-2023)
1.5 Global Market Size of Unified Communication as a Service (UCaaS) (2013-2023)
2 Manufacturers Profiles
2.1 8X8
2.1.1 Business Overview
2.1.2 Unified Communication as a Service (UCaaS) Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 8X8 Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.2 Al-enterprise
2.2.1 Business Overview
2.2.2 Unified Communication as a Service (UCaaS) Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 Al-enterprise Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.3 Avaya
2.3.1 Business Overview
2.3.2 Unified Communication as a Service (UCaaS) Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 Avaya Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.4 At&T
2.4.1 Business Overview
2.4.2 Unified Communication as a Service (UCaaS) Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 At&T Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.5 Cisco
2.5.1 Business Overview
2.5.2 Unified Communication as a Service (UCaaS) Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 Cisco Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.6 Dell
2.6.1 Business Overview
2.6.2 Unified Communication as a Service (UCaaS) Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 Dell Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.7 Dxc Technologies
2.7.1 Business Overview
2.7.2 Unified Communication as a Service (UCaaS) Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 Dxc Technologies Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.8 Fuze
2.8.1 Business Overview
2.8.2 Unified Communication as a Service (UCaaS) Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 Fuze Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.9 Genesis
2.9.1 Business Overview
2.9.2 Unified Communication as a Service (UCaaS) Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 Genesis Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.10 Google
2.10.1 Business Overview
2.10.2 Unified Communication as a Service (UCaaS) Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 Google Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.11 Hewlett Packard Enterprise
2.11.1 Business Overview
2.11.2 Unified Communication as a Service (UCaaS) Type and Applications
2.11.2.1 Product A
2.11.2.2 Product B
2.11.3 Hewlett Packard Enterprise Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.12 Huawei
2.12.1 Business Overview
2.12.2 Unified Communication as a Service (UCaaS) Type and Applications
2.12.2.1 Product A
2.12.2.2 Product B
2.12.3 Huawei Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.13 IBM
2.13.1 Business Overview
2.13.2 Unified Communication as a Service (UCaaS) Type and Applications
2.13.2.1 Product A
2.13.2.2 Product B
2.13.3 IBM Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.14 Microsoft
2.14.1 Business Overview
2.14.2 Unified Communication as a Service (UCaaS) Type and Applications
2.14.2.1 Product A
2.14.2.2 Product B
2.14.3 Microsoft Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.15 Mitel
2.15.1 Business Overview
2.15.2 Unified Communication as a Service (UCaaS) Type and Applications
2.15.2.1 Product A
2.15.2.2 Product B
2.15.3 Mitel Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.16 Orange Business
2.16.1 Business Overview
2.16.2 Unified Communication as a Service (UCaaS) Type and Applications
2.16.2.1 Product A
2.16.2.2 Product B
2.16.3 Orange Business Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.17 Polycom
2.17.1 Business Overview
2.17.2 Unified Communication as a Service (UCaaS) Type and Applications
2.17.2.1 Product A
2.17.2.2 Product B
2.17.3 Polycom Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.18 Verizon enterprise
2.18.1 Business Overview
2.18.2 Unified Communication as a Service (UCaaS) Type and Applications
2.18.2.1 Product A
2.18.2.2 Product B
2.18.3 Verizon enterprise Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.19 Voss Solutions
2.19.1 Business Overview
2.19.2 Unified Communication as a Service (UCaaS) Type and Applications
2.19.2.1 Product A
2.19.2.2 Product B
2.19.3 Voss Solutions Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
2.20 Westuc
2.20.1 Business Overview
2.20.2 Unified Communication as a Service (UCaaS) Type and Applications
2.20.2.1 Product A
2.20.2.2 Product B
2.20.3 Westuc Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2017)
3 Global Unified Communication as a Service (UCaaS) Market Competition, by Players
3.1 Global Unified Communication as a Service (UCaaS) Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
3.2.1 Top 5 Unified Communication as a Service (UCaaS) Players Market Share
3.2.2 Top 10 Unified Communication as a Service (UCaaS) Players Market Share
3.3 Market Competition Trend
4 Global Unified Communication as a Service (UCaaS) Market Size by Regions
4.1 Global Unified Communication as a Service (UCaaS) Revenue and Market Share by Regions
4.2 North America Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
4.3 Europe Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
4.5 South America Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
5 North America Unified Communication as a Service (UCaaS) Revenue by Countries
5.1 North America Unified Communication as a Service (UCaaS) Revenue by Countries (2013-2018)
5.2 USA Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
5.3 Canada Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
5.4 Mexico Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
6 Europe Unified Communication as a Service (UCaaS) Revenue by Countries
6.1 Europe Unified Communication as a Service (UCaaS) Revenue by Countries (2013-2018)
6.2 Germany Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
6.3 UK Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
6.4 France Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
6.5 Russia Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
6.6 Italy Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
7 Asia-Pacific Unified Communication as a Service (UCaaS) Revenue by Countries
7.1 Asia-Pacific Unified Communication as a Service (UCaaS) Revenue by Countries (2013-2018)
7.2 China Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
7.3 Japan Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
7.4 Korea Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
7.5 India Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
8 South America Unified Communication as a Service (UCaaS) Revenue by Countries
8.1 South America Unified Communication as a Service (UCaaS) Revenue by Countries (2013-2018)
8.2 Brazil Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
8.3 Argentina Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
8.4 Colombia Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
9 Middle East and Africa Revenue Unified Communication as a Service (UCaaS) by Countries
9.1 Middle East and Africa Unified Communication as a Service (UCaaS) Revenue by Countries (2013-2018)
9.2 Saudi Arabia Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
9.3 UAE Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
9.4 Egypt Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
9.5 Nigeria Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
9.6 South Africa Unified Communication as a Service (UCaaS) Revenue and Growth Rate (2013-2018)
10 Global Unified Communication as a Service (UCaaS) Market Segment by Type
10.1 Global Unified Communication as a Service (UCaaS) Revenue and Market Share by Type (2013-2018)
10.2 Global Unified Communication as a Service (UCaaS) Market Forecast by Type (2018-2023)
10.3 Conferencing Revenue Growth Rate (2013-2023)
10.4 Collaboration Platforms and Applications Revenue Growth Rate (2013-2023)
10.5 Voice and Telephony Revenue Growth Rate (2013-2023)
10.6 Messaging Revenue Growth Rate (2013-2023)
10.7 Mobile Revenue Growth Rate (2013-2023)
11 Global Unified Communication as a Service (UCaaS) Market Segment by Application
11.1 Global Unified Communication as a Service (UCaaS) Revenue Market Share by Application (2013-2018)
11.2 Unified Communication as a Service (UCaaS) Market Forecast by Application (2018-2023)
11.3 Bsfi Revenue Growth (2013-2018)
11.4 Consumer Goods and Retail Revenue Growth (2013-2018)
11.5 Healthcare It Revenue Growth (2013-2018)
11.6 Telecom Revenue Growth (2013-2018)
11.7 Information Technology Revenue Growth (2013-2018)
11.8 Logistics and Transportation Revenue Growth (2013-2018)
11.9 Consumer Goods and Retail Revenue Growth (2013-2018)
11.10 Travel and Hospitality Revenue Growth (2013-2018)
11.11 Public Sector and Utilities Revenue Growth (2013-2018)
12 Global Unified Communication as a Service (UCaaS) Market Size Forecast (2018-2023)
12.1 Global Unified Communication as a Service (UCaaS) Market Size Forecast (2018-2023)
12.2 Global Unified Communication as a Service (UCaaS) Market Forecast by Regions (2018-2023)
12.3 North America Unified Communication as a Service (UCaaS) Revenue Market Forecast (2018-2023)
12.4 Europe Unified Communication as a Service (UCaaS) Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific Unified Communication as a Service (UCaaS) Revenue Market Forecast (2018-2023)
12.6 South America Unified Communication as a Service (UCaaS) Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa Unified Communication as a Service (UCaaS) Revenue Market Forecast (2018-2023)
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Data Source
List of Tables and Figures
Figure Unified Communication as a Service (UCaaS) Picture
Table Product Specifications of Unified Communication as a Service (UCaaS)
Table Global Unified Communication as a
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