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Unified communications and collaboration (UCC) describes the combination of communications and collaboration technologies. Until recently, enterprise collaboration vendors were fairly distinct from those for enterprise communications, with software companies like Microsoft and IBM dominating the former and telephony and networking vendors comprising the latter. However, this distinction has become blurred because Microsoft and IBM offer voice and telephony features and vendors like Cisco have moved into the collaboration market.
Scope of the Report:
This report studies the Unified Communication and Collaboration market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Unified Communication and Collaboration market by product type and applications/end industries.
The rising demand for virtualized communications is expected to aid in the strong growth of this market during the forecast period. Recently, it has been observed that many vendors in the market are introducing virtualization software support in their telephony and UC&C portfolios. Virtualization can address the issue of running virtualized voice and videos in data centers. It can also assist companies in increasing the number of mobile devices and virtual desktops that are hosted on each data center server. Therefore, an increase in the demand for mobile virtualization will aid in the strong growth of this market during the predicted period.
The Americas dominated this market and is anticipated to retain its dominating hold over the market until 2023 owing to the recent increase in mobility and the explosion of smart mobile devices due to the consumerization of IT.
The global Unified Communication and Collaboration market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Unified Communication and Collaboration.
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
Market Segment by Companies, this report covers
Avaya
Cisco
IBM
Microsoft
8x8
Aastra Technologies
Huawei
BroadSoft
Damovo
Dell
Genesys
HPE
Juniper Networks
Logitech International
Orange
Polycom
Verizon
Market Segment by Regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Market Segment by Type, covers
Collaboration
Telephone
Unified Messaging
Conferencing
Services and Tools
Market Segment by Applications, can be divided into
Enterprise Collaboration
Enterprise Telephony
Contact Center
The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.
Market is segmented on the basis:
The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.
The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.
Table of Contents
1 Unified Communication and Collaboration Market Overview
1.1 Product Overview and Scope of Unified Communication and Collaboration
1.2 Classification of Unified Communication and Collaboration by Types
1.2.1 Global Unified Communication and Collaboration Revenue Comparison by Types (2017-2023)
1.2.2 Global Unified Communication and Collaboration Revenue Market Share by Types in 2017
1.2.3 Collaboration
1.2.4 Telephone
1.2.5 Unified Messaging
1.2.6 Conferencing
1.2.7 Services and Tools
1.3 Global Unified Communication and Collaboration Market by Application
1.3.1 Global Unified Communication and Collaboration Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 Enterprise Collaboration
1.3.3 Enterprise Telephony
1.3.4 Contact Center
1.4 Global Unified Communication and Collaboration Market by Regions
1.4.1 Global Unified Communication and Collaboration Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) Unified Communication and Collaboration Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) Unified Communication and Collaboration Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Unified Communication and Collaboration Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) Unified Communication and Collaboration Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Unified Communication and Collaboration Status and Prospect (2013-2023)
1.5 Global Market Size of Unified Communication and Collaboration (2013-2023)
2 Manufacturers Profiles
2.1 Avaya
2.1.1 Business Overview
2.1.2 Unified Communication and Collaboration Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 Avaya Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.2 Cisco
2.2.1 Business Overview
2.2.2 Unified Communication and Collaboration Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 Cisco Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.3 IBM
2.3.1 Business Overview
2.3.2 Unified Communication and Collaboration Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 IBM Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.4 Microsoft
2.4.1 Business Overview
2.4.2 Unified Communication and Collaboration Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 Microsoft Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.5 8x8
2.5.1 Business Overview
2.5.2 Unified Communication and Collaboration Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 8x8 Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.6 Aastra Technologies
2.6.1 Business Overview
2.6.2 Unified Communication and Collaboration Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 Aastra Technologies Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.7 Huawei
2.7.1 Business Overview
2.7.2 Unified Communication and Collaboration Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 Huawei Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.8 BroadSoft
2.8.1 Business Overview
2.8.2 Unified Communication and Collaboration Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 BroadSoft Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.9 Damovo
2.9.1 Business Overview
2.9.2 Unified Communication and Collaboration Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 Damovo Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.10 Dell
2.10.1 Business Overview
2.10.2 Unified Communication and Collaboration Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 Dell Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.11 Genesys
2.11.1 Business Overview
2.11.2 Unified Communication and Collaboration Type and Applications
2.11.2.1 Product A
2.11.2.2 Product B
2.11.3 Genesys Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.12 HPE
2.12.1 Business Overview
2.12.2 Unified Communication and Collaboration Type and Applications
2.12.2.1 Product A
2.12.2.2 Product B
2.12.3 HPE Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.13 Juniper Networks
2.13.1 Business Overview
2.13.2 Unified Communication and Collaboration Type and Applications
2.13.2.1 Product A
2.13.2.2 Product B
2.13.3 Juniper Networks Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.14 Logitech International
2.14.1 Business Overview
2.14.2 Unified Communication and Collaboration Type and Applications
2.14.2.1 Product A
2.14.2.2 Product B
2.14.3 Logitech International Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.15 Orange
2.15.1 Business Overview
2.15.2 Unified Communication and Collaboration Type and Applications
2.15.2.1 Product A
2.15.2.2 Product B
2.15.3 Orange Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.16 Polycom
2.16.1 Business Overview
2.16.2 Unified Communication and Collaboration Type and Applications
2.16.2.1 Product A
2.16.2.2 Product B
2.16.3 Polycom Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
2.17 Verizon
2.17.1 Business Overview
2.17.2 Unified Communication and Collaboration Type and Applications
2.17.2.1 Product A
2.17.2.2 Product B
2.17.3 Verizon Unified Communication and Collaboration Revenue, Gross Margin and Market Share (2016-2017)
3 Global Unified Communication and Collaboration Market Competition, by Players
3.1 Global Unified Communication and Collaboration Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
3.2.1 Top 5 Unified Communication and Collaboration Players Market Share
3.2.2 Top 10 Unified Communication and Collaboration Players Market Share
3.3 Market Competition Trend
4 Global Unified Communication and Collaboration Market Size by Regions
4.1 Global Unified Communication and Collaboration Revenue and Market Share by Regions
4.2 North America Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
4.3 Europe Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
4.5 South America Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
5 North America Unified Communication and Collaboration Revenue by Countries
5.1 North America Unified Communication and Collaboration Revenue by Countries (2013-2018)
5.2 USA Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
5.3 Canada Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
5.4 Mexico Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
6 Europe Unified Communication and Collaboration Revenue by Countries
6.1 Europe Unified Communication and Collaboration Revenue by Countries (2013-2018)
6.2 Germany Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
6.3 UK Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
6.4 France Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
6.5 Russia Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
6.6 Italy Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
7 Asia-Pacific Unified Communication and Collaboration Revenue by Countries
7.1 Asia-Pacific Unified Communication and Collaboration Revenue by Countries (2013-2018)
7.2 China Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
7.3 Japan Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
7.4 Korea Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
7.5 India Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
8 South America Unified Communication and Collaboration Revenue by Countries
8.1 South America Unified Communication and Collaboration Revenue by Countries (2013-2018)
8.2 Brazil Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
8.3 Argentina Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
8.4 Colombia Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
9 Middle East and Africa Revenue Unified Communication and Collaboration by Countries
9.1 Middle East and Africa Unified Communication and Collaboration Revenue by Countries (2013-2018)
9.2 Saudi Arabia Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
9.3 UAE Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
9.4 Egypt Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
9.5 Nigeria Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
9.6 South Africa Unified Communication and Collaboration Revenue and Growth Rate (2013-2018)
10 Global Unified Communication and Collaboration Market Segment by Type
10.1 Global Unified Communication and Collaboration Revenue and Market Share by Type (2013-2018)
10.2 Global Unified Communication and Collaboration Market Forecast by Type (2018-2023)
10.3 Collaboration Revenue Growth Rate (2013-2023)
10.4 Telephone Revenue Growth Rate (2013-2023)
10.5 Unified Messaging Revenue Growth Rate (2013-2023)
10.6 Conferencing Revenue Growth Rate (2013-2023)
10.7 Services and Tools Revenue Growth Rate (2013-2023)
11 Global Unified Communication and Collaboration Market Segment by Application
11.1 Global Unified Communication and Collaboration Revenue Market Share by Application (2013-2018)
11.2 Unified Communication and Collaboration Market Forecast by Application (2018-2023)
11.3 Enterprise Collaboration Revenue Growth (2013-2018)
11.4 Enterprise Telephony Revenue Growth (2013-2018)
11.5 Contact Center Revenue Growth (2013-2018)
12 Global Unified Communication and Collaboration Market Size Forecast (2018-2023)
12.1 Global Unified Communication and Collaboration Market Size Forecast (2018-2023)
12.2 Global Unified Communication and Collaboration Market Forecast by Regions (2018-2023)
12.3 North America Unified Communication and Collaboration Revenue Market Forecast (2018-2023)
12.4 Europe Unified Communication and Collaboration Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific Unified Communication and Collaboration Revenue Market Forecast (2018-2023)
12.6 South America Unified Communication and Collaboration Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa Unified Communication and Collaboration Revenue Market Forecast (2018-2023)
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Data Source
List of Tables and Figures
Figure Unified Communication and Collaboration Picture
Table Product Specifications of Unified Communication and Collaboration
Table Global Unified Communication and Collab
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