Problem management software is one of the key support software, focusing primarily on proactively analyzing requests to detect a recurring pattern and diagnosing the underlying root cause for an issue. Problem management software helps organizations minimize the business impact of service disruptions, and prevent future disruptions. This software also helps IT investigate the root cause of an incident through structured problem analysis, and then document solutions and workarounds in the knowledge base. Trend analysis and periodic service configuration reviews also help to prevent the future disruptions, and IT can right-click from within any record in problem management to proactively schedule changes that remediate any issues.
Scope of the Report:
This report studies the Problem Management Software market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Problem Management Software market by product type and applications/end industries.
The global Problem Management Software market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Problem Management Software.
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
Market Segment by Companies, this report covers
Atlassian
Axios
BMC Software Inc.
Cherwell Software
Freshworks Inc.
IBM Corporation
Ivanti
ServiceNow
Soft Expert
SolarWinds
Team Quest Corporation
Zendesk
Market Segment by Regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Market Segment by Type, covers
On-premise
Cloud
Market Segment by Applications, can be divided into
Banking, Financial Services, and Insurance (BFSI)
IT & Telecommunication
Retail
Healthcare
Manufacturing
The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.
Market is segmented on the basis:
The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.
The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.
Table of Contents
1 Problem Management Software Market Overview
1.1 Product Overview and Scope of Problem Management Software
1.2 Classification of Problem Management Software by Types
1.2.1 Global Problem Management Software Revenue Comparison by Types (2017-2023)
1.2.2 Global Problem Management Software Revenue Market Share by Types in 2017
1.2.3 On-premise
1.2.4 Cloud
1.3 Global Problem Management Software Market by Application
1.3.1 Global Problem Management Software Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 Banking, Financial Services, and Insurance (BFSI)
1.3.3 IT & Telecommunication
1.3.4 Retail
1.3.5 Healthcare
1.3.6 Manufacturing
1.4 Global Problem Management Software Market by Regions
1.4.1 Global Problem Management Software Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) Problem Management Software Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) Problem Management Software Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Problem Management Software Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) Problem Management Software Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Problem Management Software Status and Prospect (2013-2023)
1.5 Global Market Size of Problem Management Software (2013-2023)
2 Manufacturers Profiles
2.1 Atlassian
2.1.1 Business Overview
2.1.2 Problem Management Software Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 Atlassian Problem Management Software Revenue, Gross Margin and Market Share (2016-2017)
2.2 Axios
2.2.1 Business Overview
2.2.2 Problem Management Software Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 Axios Problem Management Software Revenue, Gross Margin and Market Share (2016-2017)
2.3 BMC Software Inc.
2.3.1 Business Overview
2.3.2 Problem Management Software Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 BMC Software Inc. Problem Management Software Revenue, Gross Margin and Market Share (2016-2017)
2.4 Cherwell Software
2.4.1 Business Overview
2.4.2 Problem Management Software Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 Cherwell Software Problem Management Software Revenue, Gross Margin and Market Share (2016-2017)
2.5 Freshworks Inc.
2.5.1 Business Overview
2.5.2 Problem Management Software Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 Freshworks Inc. Problem Management Software Revenue, Gross Margin and Market Share (2016-2017)
2.6 IBM Corporation
2.6.1 Business Overview
2.6.2 Problem Management Software Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 IBM Corporation Problem Management Software Revenue, Gross Margin and Market Share (2016-2017)
2.7 Ivanti
2.7.1 Business Overview
2.7.2 Problem Management Software Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 Ivanti Problem Management Software Revenue, Gross Margin and Market Share (2016-2017)
2.8 ServiceNow
2.8.1 Business Overview
2.8.2 Problem Management Software Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 ServiceNow Problem Management Software Revenue, Gross Margin and Market Share (2016-2017)
2.9 Soft Expert
2.9.1 Business Overview
2.9.2 Problem Management Software Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 Soft Expert Problem Management Software Revenue, Gross Margin and Market Share (2016-2017)
2.10 SolarWinds
2.10.1 Business Overview
2.10.2 Problem Management Software Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 SolarWinds Problem Management Software Revenue, Gross Margin and Market Share (2016-2017)
2.11 Team Quest Corporation
2.11.1 Business Overview
2.11.2 Problem Management Software Type and Applications
2.11.2.1 Product A
2.11.2.2 Product B
2.11.3 Team Quest Corporation Problem Management Software Revenue, Gross Margin and Market Share (2016-2017)
2.12 Zendesk
2.12.1 Business Overview
2.12.2 Problem Management Software Type and Applications
2.12.2.1 Product A
2.12.2.2 Product B
2.12.3 Zendesk Problem Management Software Revenue, Gross Margin and Market Share (2016-2017)
3 Global Problem Management Software Market Competition, by Players
3.1 Global Problem Management Software Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
3.2.1 Top 5 Problem Management Software Players Market Share
3.2.2 Top 10 Problem Management Software Players Market Share
3.3 Market Competition Trend
4 Global Problem Management Software Market Size by Regions
4.1 Global Problem Management Software Revenue and Market Share by Regions
4.2 North America Problem Management Software Revenue and Growth Rate (2013-2018)
4.3 Europe Problem Management Software Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific Problem Management Software Revenue and Growth Rate (2013-2018)
4.5 South America Problem Management Software Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa Problem Management Software Revenue and Growth Rate (2013-2018)
5 North America Problem Management Software Revenue by Countries
5.1 North America Problem Management Software Revenue by Countries (2013-2018)
5.2 USA Problem Management Software Revenue and Growth Rate (2013-2018)
5.3 Canada Problem Management Software Revenue and Growth Rate (2013-2018)
5.4 Mexico Problem Management Software Revenue and Growth Rate (2013-2018)
6 Europe Problem Management Software Revenue by Countries
6.1 Europe Problem Management Software Revenue by Countries (2013-2018)
6.2 Germany Problem Management Software Revenue and Growth Rate (2013-2018)
6.3 UK Problem Management Software Revenue and Growth Rate (2013-2018)
6.4 France Problem Management Software Revenue and Growth Rate (2013-2018)
6.5 Russia Problem Management Software Revenue and Growth Rate (2013-2018)
6.6 Italy Problem Management Software Revenue and Growth Rate (2013-2018)
7 Asia-Pacific Problem Management Software Revenue by Countries
7.1 Asia-Pacific Problem Management Software Revenue by Countries (2013-2018)
7.2 China Problem Management Software Revenue and Growth Rate (2013-2018)
7.3 Japan Problem Management Software Revenue and Growth Rate (2013-2018)
7.4 Korea Problem Management Software Revenue and Growth Rate (2013-2018)
7.5 India Problem Management Software Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia Problem Management Software Revenue and Growth Rate (2013-2018)
8 South America Problem Management Software Revenue by Countries
8.1 South America Problem Management Software Revenue by Countries (2013-2018)
8.2 Brazil Problem Management Software Revenue and Growth Rate (2013-2018)
8.3 Argentina Problem Management Software Revenue and Growth Rate (2013-2018)
8.4 Colombia Problem Management Software Revenue and Growth Rate (2013-2018)
9 Middle East and Africa Revenue Problem Management Software by Countries
9.1 Middle East and Africa Problem Management Software Revenue by Countries (2013-2018)
9.2 Saudi Arabia Problem Management Software Revenue and Growth Rate (2013-2018)
9.3 UAE Problem Management Software Revenue and Growth Rate (2013-2018)
9.4 Egypt Problem Management Software Revenue and Growth Rate (2013-2018)
9.5 Nigeria Problem Management Software Revenue and Growth Rate (2013-2018)
9.6 South Africa Problem Management Software Revenue and Growth Rate (2013-2018)
10 Global Problem Management Software Market Segment by Type
10.1 Global Problem Management Software Revenue and Market Share by Type (2013-2018)
10.2 Global Problem Management Software Market Forecast by Type (2018-2023)
10.3 On-premise Revenue Growth Rate (2013-2023)
10.4 Cloud Revenue Growth Rate (2013-2023)
11 Global Problem Management Software Market Segment by Application
11.1 Global Problem Management Software Revenue Market Share by Application (2013-2018)
11.2 Problem Management Software Market Forecast by Application (2018-2023)
11.3 Banking, Financial Services, and Insurance (BFSI) Revenue Growth (2013-2018)
11.4 IT & Telecommunication Revenue Growth (2013-2018)
11.5 Retail Revenue Growth (2013-2018)
11.6 Healthcare Revenue Growth (2013-2018)
11.7 Manufacturing Revenue Growth (2013-2018)
12 Global Problem Management Software Market Size Forecast (2018-2023)
12.1 Global Problem Management Software Market Size Forecast (2018-2023)
12.2 Global Problem Management Software Market Forecast by Regions (2018-2023)
12.3 North America Problem Management Software Revenue Market Forecast (2018-2023)
12.4 Europe Problem Management Software Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific Problem Management Software Revenue Market Forecast (2018-2023)
12.6 South America Problem Management Software Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa Problem Management Software Revenue Market Forecast (2018-2023)
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Data Source
List of Tables and Figures
Figure Problem Management Software Picture
Table Product Specifications of Problem Management Software
Table Global Problem Management Software and Revenue (Million USD) Ma