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Business process outsourcing (BPO) is defined as a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Often the business processes are information technology-based, and are referred to as ITES-BPO, where ITES stands for Information Technology Enabled Service.
Scope of the Report:
This report studies the IT Services and BPO in Government market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the IT Services and BPO in Government market by product type and applications/end industries.
IT and BPO services are required in the Government sector to manage IT systems and improve business-related processes and methodologies. IT and BPO Service outsourcing supports the Government sector to perform various functions, including taxation, pensions, asset registration, welfare programs including financial assistance for the unemployed, and other e-governance initiatives in a cost-effective manner.
The global IT Services and BPO in Government market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of IT Services and BPO in Government.
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
Market Segment by Companies, this report covers
Capgemini
CSC
IBM
TCS
Wipro
CSC
Dell
Fujitsu
HP
Unisys
Xerox
Market Segment by Regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Market Segment by Type, covers
IT services
CRM BPO
HRO
Others
Market Segment by Applications, can be divided into
Government
Military
Financial Authority
Police
The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.
Market is segmented on the basis:
The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.
The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.
Table of Contents
1 IT Services and BPO in Government Market Overview
1.1 Product Overview and Scope of IT Services and BPO in Government
1.2 Classification of IT Services and BPO in Government by Types
1.2.1 Global IT Services and BPO in Government Revenue Comparison by Types (2017-2023)
1.2.2 Global IT Services and BPO in Government Revenue Market Share by Types in 2017
1.2.3 IT services
1.2.4 CRM BPO
1.2.5 HRO
1.2.6 Others
1.3 Global IT Services and BPO in Government Market by Application
1.3.1 Global IT Services and BPO in Government Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 Government
1.3.3 Military
1.3.4 Financial Authority
1.3.5 Police
1.4 Global IT Services and BPO in Government Market by Regions
1.4.1 Global IT Services and BPO in Government Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) IT Services and BPO in Government Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) IT Services and BPO in Government Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) IT Services and BPO in Government Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) IT Services and BPO in Government Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) IT Services and BPO in Government Status and Prospect (2013-2023)
1.5 Global Market Size of IT Services and BPO in Government (2013-2023)
2 Manufacturers Profiles
2.1 Capgemini
2.1.1 Business Overview
2.1.2 IT Services and BPO in Government Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 Capgemini IT Services and BPO in Government Revenue, Gross Margin and Market Share (2016-2017)
2.2 CSC
2.2.1 Business Overview
2.2.2 IT Services and BPO in Government Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 CSC IT Services and BPO in Government Revenue, Gross Margin and Market Share (2016-2017)
2.3 IBM
2.3.1 Business Overview
2.3.2 IT Services and BPO in Government Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 IBM IT Services and BPO in Government Revenue, Gross Margin and Market Share (2016-2017)
2.4 TCS
2.4.1 Business Overview
2.4.2 IT Services and BPO in Government Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 TCS IT Services and BPO in Government Revenue, Gross Margin and Market Share (2016-2017)
2.5 Wipro
2.5.1 Business Overview
2.5.2 IT Services and BPO in Government Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 Wipro IT Services and BPO in Government Revenue, Gross Margin and Market Share (2016-2017)
2.6 CSC
2.6.1 Business Overview
2.6.2 IT Services and BPO in Government Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 CSC IT Services and BPO in Government Revenue, Gross Margin and Market Share (2016-2017)
2.7 Dell
2.7.1 Business Overview
2.7.2 IT Services and BPO in Government Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 Dell IT Services and BPO in Government Revenue, Gross Margin and Market Share (2016-2017)
2.8 Fujitsu
2.8.1 Business Overview
2.8.2 IT Services and BPO in Government Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 Fujitsu IT Services and BPO in Government Revenue, Gross Margin and Market Share (2016-2017)
2.9 HP
2.9.1 Business Overview
2.9.2 IT Services and BPO in Government Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 HP IT Services and BPO in Government Revenue, Gross Margin and Market Share (2016-2017)
2.10 Unisys
2.10.1 Business Overview
2.10.2 IT Services and BPO in Government Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 Unisys IT Services and BPO in Government Revenue, Gross Margin and Market Share (2016-2017)
2.11 Xerox
2.11.1 Business Overview
2.11.2 IT Services and BPO in Government Type and Applications
2.11.2.1 Product A
2.11.2.2 Product B
2.11.3 Xerox IT Services and BPO in Government Revenue, Gross Margin and Market Share (2016-2017)
3 Global IT Services and BPO in Government Market Competition, by Players
3.1 Global IT Services and BPO in Government Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
3.2.1 Top 5 IT Services and BPO in Government Players Market Share
3.2.2 Top 10 IT Services and BPO in Government Players Market Share
3.3 Market Competition Trend
4 Global IT Services and BPO in Government Market Size by Regions
4.1 Global IT Services and BPO in Government Revenue and Market Share by Regions
4.2 North America IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
4.3 Europe IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
4.5 South America IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
5 North America IT Services and BPO in Government Revenue by Countries
5.1 North America IT Services and BPO in Government Revenue by Countries (2013-2018)
5.2 USA IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
5.3 Canada IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
5.4 Mexico IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
6 Europe IT Services and BPO in Government Revenue by Countries
6.1 Europe IT Services and BPO in Government Revenue by Countries (2013-2018)
6.2 Germany IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
6.3 UK IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
6.4 France IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
6.5 Russia IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
6.6 Italy IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
7 Asia-Pacific IT Services and BPO in Government Revenue by Countries
7.1 Asia-Pacific IT Services and BPO in Government Revenue by Countries (2013-2018)
7.2 China IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
7.3 Japan IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
7.4 Korea IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
7.5 India IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
8 South America IT Services and BPO in Government Revenue by Countries
8.1 South America IT Services and BPO in Government Revenue by Countries (2013-2018)
8.2 Brazil IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
8.3 Argentina IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
8.4 Colombia IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
9 Middle East and Africa Revenue IT Services and BPO in Government by Countries
9.1 Middle East and Africa IT Services and BPO in Government Revenue by Countries (2013-2018)
9.2 Saudi Arabia IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
9.3 UAE IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
9.4 Egypt IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
9.5 Nigeria IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
9.6 South Africa IT Services and BPO in Government Revenue and Growth Rate (2013-2018)
10 Global IT Services and BPO in Government Market Segment by Type
10.1 Global IT Services and BPO in Government Revenue and Market Share by Type (2013-2018)
10.2 Global IT Services and BPO in Government Market Forecast by Type (2018-2023)
10.3 IT services Revenue Growth Rate (2013-2023)
10.4 CRM BPO Revenue Growth Rate (2013-2023)
10.5 HRO Revenue Growth Rate (2013-2023)
10.6 Others Revenue Growth Rate (2013-2023)
11 Global IT Services and BPO in Government Market Segment by Application
11.1 Global IT Services and BPO in Government Revenue Market Share by Application (2013-2018)
11.2 IT Services and BPO in Government Market Forecast by Application (2018-2023)
11.3 Government Revenue Growth (2013-2018)
11.4 Military Revenue Growth (2013-2018)
11.5 Financial Authority Revenue Growth (2013-2018)
11.6 Police Revenue Growth (2013-2018)
12 Global IT Services and BPO in Government Market Size Forecast (2018-2023)
12.1 Global IT Services and BPO in Government Market Size Forecast (2018-2023)
12.2 Global IT Services and BPO in Government Market Forecast by Regions (2018-2023)
12.3 North America IT Services and BPO in Government Revenue Market Forecast (2018-2023)
12.4 Europe IT Services and BPO in Government Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific IT Services and BPO in Government Revenue Market Forecast (2018-2023)
12.6 South America IT Services and BPO in Government Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa IT Services and BPO in Government Revenue Market Forecast (2018-2023)
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Data Source
List of Tables and Figures
Figure IT Services and BPO in Government Picture
Table Product Specifications of IT Services and BPO in Government
Table Global IT Services and BPO in Government and Revenu
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