Global IT Service Management (ITSM) Software Market Growth (Status and Outlook) 2021-2026

  • receipt Report ID : 261830
  • calendar_today Published On: Apr, 2021
  • file_copy Pages: 158
  • list Business Services

According to this latest study, the 2021 growth of IT Service Management (ITSM) Software will have significant change from previous year. By the most conservative estimates of global IT Service Management (ITSM) Software market size (most likely outcome) will be a year-over-year revenue growth rate of XX% in 2021, from US$ 2513.8 million in 2020. Over the next five years the IT Service Management (ITSM) Software market will register a 12.1% CAGR in terms of revenue, the global market size will reach US$ 3974.9 million by 2026.

This report presents a comprehensive overview, market shares, and growth opportunities of IT Service Management (ITSM) Software market by product type, application, key players and key regions and countries.

Segmentation by type: breakdown data from 2016 to 2021 in Section 2.3; and forecast to 2026 in section 10.7.

Cloud-Based

On-Premises

Segmentation by application: breakdown data from 2016 to 2021, in Section 2.4; and forecast to 2026 in section 10.8.

SMEs

Large Enterprises

This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.

Americas

United States

Canada

Mexico

Brazil

APAC

China

Japan

Korea

Southeast Asia

India

Australia

Europe

Germany

France

UK

Italy

Russia

Middle East & Africa

Egypt

South Africa

Israel

Turkey

GCC Countries

The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report: Breakdown data in in Chapter 3.

ServiceNow

Atlassian

Ivanti (HEAT Software)

IBM

Broadcom

BMC Software

ASG Software

Axios Systems

SAP

Cherwell Software

Micro Focus (Formerly HPE)

Freshworks

Ultimo

Epicor

TOPdesk

Samanage

Agiloft Service

Symantec

SysAid

SolarWinds

Autotask

Frequently Asked Questions

The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.

Market is segmented on the basis:

  • By Type
  • By Application
  • By Region
  • By Country
  • By Manufacturer

The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.

The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.

1 Scope of the Report

1.1 Market Introduction

1.2 Years Considered

1.3 Research Objectives

1.4 Market Research Methodology

1.5 Research Process and Data Source

1.6 Economic Indicators

1.7 Currency Considered

2 Executive Summary

2.1 World Market Overview

2.1.1 Global IT Service Management (ITSM) Software Market Size 2016-2026

2.1.2 IT Service Management (ITSM) Software Market Size CAGR by Region 2020 VS 2021 VS 2026

2.2 IT Service Management (ITSM) Software Segment by Type

2.2.1 Cloud-Based

2.2.2 Cloud-Based

2.3 IT Service Management (ITSM) Software Market Size by Type

2.3.1 Global IT Service Management (ITSM) Software Market Size CAGR by Type

2.3.2 Global IT Service Management (ITSM) Software Market Size Market Share by Type (2016-2021)

2.4 IT Service Management (ITSM) Software Segment by Application

2.4.1 SMEs

2.4.2 Large Enterprises

2.5 IT Service Management (ITSM) Software Market Size by Application

2.5.1 Global IT Service Management (ITSM) Software Market Size CAGR by Application

2.5.2 Global IT Service Management (ITSM) Software Market Size Market Share by Application (2016-2021)

3 IT Service Management (ITSM) Software Market Size by Players

3.1 IT Service Management (ITSM) Software Market Size Market Share by Players

3.1.1 Global IT Service Management (ITSM) Software Revenue by Players (2019-2021E)

3.1.2 Global IT Service Management (ITSM) Software Revenue Market Share by Players (2019-2021E)

3.2 Global IT Service Management (ITSM) Software Key Players Head office and Products Offered

3.3 Market Concentration Rate Analysis

3.3.1 Competition Landscape Analysis

3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2019-2021E)

3.4 New Products and Potential Entrants

3.5 Mergers & Acquisitions, Expansion

4 IT Service Management (ITSM) Software by Regions

4.1 IT Service Management (ITSM) Software Market Size by Regions (2016-2021)

4.2 Americas IT Service Management (ITSM) Software Market Size Growth (2016-2021)

4.3 APAC IT Service Management (ITSM) Software Market Size Growth (2016-2021)

4.4 Europe IT Service Management (ITSM) Software Market Size Growth (2016-2021)

4.5 Middle East & Africa IT Service Management (ITSM) Software Market Size Growth (2016-2021)

5 Americas

5.1 Americas IT Service Management (ITSM) Software Market Size by Country (2016-2021)

5.2 Americas IT Service Management (ITSM) Software Market Size by Type (2016-2021)

5.3 Americas IT Service Management (ITSM) Software Market Size by Application (2016-2021)

5.4 United States

5.5 Canada

5.6 Mexico

5.7 Brazil

6 APAC

6.1 APAC IT Service Management (ITSM) Software Market Size by Region (2016-2021)

6.2 APAC IT Service Management (ITSM) Software Market Size by Type (2016-2021)

6.3 APAC IT Service Management (ITSM) Software Market Size by Application (2016-2021)

6.4 China

6.5 Japan

6.6 Korea

6.7 Southeast Asia

6.8 India

6.9 Australia

7 Europe

7.1 Europe IT Service Management (ITSM) Software by Country (2016-2021)

7.2 Europe IT Service Management (ITSM) Software Market Size by Type (2016-2021)

7.3 Europe IT Service Management (ITSM) Software Market Size by Application (2016-2021)

7.4 Germany

7.5 France

7.6 UK

7.7 Italy

7.8 Russia

8 Middle East & Africa

8.1 Middle East & Africa IT Service Management (ITSM) Software by Region (2016-2021)

8.2 Middle East & Africa IT Service Management (ITSM) Software Market Size by Type (2016-2021)

8.3 Middle East & Africa IT Service Management (ITSM) Software Market Size by Application (2016-2021)

8.4 Egypt

8.5 South Africa

8.6 Israel

8.7 Turkey

8.8 GCC Countries

9 Market Drivers, Challenges and Trends

9.1 Market Drivers and Impact

9.1.1 Growing Demand from Key Regions

9.1.2 Growing Demand from Key Applications and Potential Industries

9.2 Market Challenges and Impact

9.3 Market Trends

10 Global IT Service Management (ITSM) Software Market Forecast

10.1 Global IT Service Management (ITSM) Software Forecast by Regions (2021-2026)

10.1.1 Global IT Service Management (ITSM) Software Forecast by Regions (2021-2026)

10.1.2 Americas IT Service Management (ITSM) Software Forecast

10.1.3 APAC IT Service Management (ITSM) Software Forecast

10.1.4 Europe IT Service Management (ITSM) Software Forecast

10.1.5 Middle East & Africa IT Service Management (ITSM) Software Forecast

10.2 Americas IT Service Management (ITSM) Software Forecast by Countries (2021-2026)

10.2.1 United States IT Service Management (ITSM) Software Market Forecast

10.2.2 Canada IT Service Management (ITSM) Software Market Forecast

10.2.3 Mexico IT Service Management (ITSM) Software Market Forecast

10.2.4 Brazil IT Service Management (ITSM) Software Market Forecast

10.3 APAC IT Service Management (ITSM) Software Forecast by Region (2021-2026)

10.3.1 China IT Service Management (ITSM) Software Market Forecast

10.3.2 Japan IT Service Management (ITSM) Software Market Forecast

10.3.3 Korea IT Service Management (ITSM) Software Market Forecast

10.3.4 Southeast Asia IT Service Management (ITSM) Software Market Forecast

10.3.5 India IT Service Management (ITSM) Software Market Forecast

10.3.6 Australia IT Service Management (ITSM) Software Market Forecast

10.4 Europe IT Service Management (ITSM) Software Forecast by Country (2021-2026)

10.4.1 Germany IT Service Management (ITSM) Software Market Forecast

10.4.2 France IT Service Management (ITSM) Software Market Forecast

10.4.3 UK IT Service Management (ITSM) Software Market Forecast

10.4.4 Italy IT Service Management (ITSM) Software Market Forecast

10.4.5 Russia IT Service Management (ITSM) Software Market Forecast

10.5 Middle East & Africa IT Service Management (ITSM) Software Forecast by Region (2021-2026)

10.5.1 Egypt IT Service Management (ITSM) Software Market Forecast

10.5.2 South Africa IT Service Management (ITSM) Software Market Forecast

10.5.3 Israel IT Service Management (ITSM) Software Market Forecast

10.5.4 Turkey IT Service Management (ITSM) Software Market Forecast

10.5.5 GCC Countries IT Service Management (ITSM) Software Market Forecast

10.6 Global IT Service Management (ITSM) Software Forecast by Type (2021-2026)

10.8 Global IT Service Management (ITSM) Software Forecast by Application (2021-2026)

11 Key Players Analysis

11.1 ServiceNow

11.1.1 ServiceNow Company Information

11.1.2 ServiceNow IT Service Management (ITSM) Software Product Offered

11.1.3 ServiceNow IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.1.4 ServiceNow Main Business Overview

11.1.5 ServiceNow Latest Developments

11.2 Atlassian

11.2.1 Atlassian Company Information

11.2.2 Atlassian IT Service Management (ITSM) Software Product Offered

11.2.3 Atlassian IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.2.4 Atlassian Main Business Overview

11.2.5 Atlassian Latest Developments

11.3 Ivanti (HEAT Software)

11.3.1 Ivanti (HEAT Software) Company Information

11.3.2 Ivanti (HEAT Software) IT Service Management (ITSM) Software Product Offered

11.3.3 Ivanti (HEAT Software) IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.3.4 Ivanti (HEAT Software) Main Business Overview

11.3.5 Ivanti (HEAT Software) Latest Developments

11.4 IBM

11.4.1 IBM Company Information

11.4.2 IBM IT Service Management (ITSM) Software Product Offered

11.4.3 IBM IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.4.4 IBM Main Business Overview

11.4.5 IBM Latest Developments

11.5 Broadcom

11.5.1 Broadcom Company Information

11.5.2 Broadcom IT Service Management (ITSM) Software Product Offered

11.5.3 Broadcom IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.5.4 Broadcom Main Business Overview

11.5.5 Broadcom Latest Developments

11.6 BMC Software

11.6.1 BMC Software Company Information

11.6.2 BMC Software IT Service Management (ITSM) Software Product Offered

11.6.3 BMC Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.6.4 BMC Software Main Business Overview

11.6.5 BMC Software Latest Developments

11.7 ASG Software

11.7.1 ASG Software Company Information

11.7.2 ASG Software IT Service Management (ITSM) Software Product Offered

11.7.3 ASG Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.7.4 ASG Software Main Business Overview

11.7.5 ASG Software Latest Developments

11.8 Axios Systems

11.8.1 Axios Systems Company Information

11.8.2 Axios Systems IT Service Management (ITSM) Software Product Offered

11.8.3 Axios Systems IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.8.4 Axios Systems Main Business Overview

11.8.5 Axios Systems Latest Developments

11.9 SAP

11.9.1 SAP Company Information

11.9.2 SAP IT Service Management (ITSM) Software Product Offered

11.9.3 SAP IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.9.4 SAP Main Business Overview

11.9.5 SAP Latest Developments

11.10 Cherwell Software

11.10.1 Cherwell Software Company Information

11.10.2 Cherwell Software IT Service Management (ITSM) Software Product Offered

11.10.3 Cherwell Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.10.4 Cherwell Software Main Business Overview

11.10.5 Cherwell Software Latest Developments

11. Micro Focus (Formerly HPE)

11.11.1 Micro Focus (Formerly HPE) Company Information

11.11.2 Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Product Offered

11.11.3 Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.11.4 Micro Focus (Formerly HPE) Main Business Overview

11.11.5 Micro Focus (Formerly HPE) Latest Developments

11.12 Freshworks

11.12.1 Freshworks Company Information

11.12.2 Freshworks IT Service Management (ITSM) Software Product Offered

11.12.3 Freshworks IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.12.4 Freshworks Main Business Overview

11.12.5 Freshworks Latest Developments

11.13 Ultimo

11.13.1 Ultimo Company Information

11.13.2 Ultimo IT Service Management (ITSM) Software Product Offered

11.13.3 Ultimo IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.13.4 Ultimo Main Business Overview

11.13.5 Ultimo Latest Developments

11.14 Epicor

11.14.1 Epicor Company Information

11.14.2 Epicor IT Service Management (ITSM) Software Product Offered

11.14.3 Epicor IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.14.4 Epicor Main Business Overview

11.14.5 Epicor Latest Developments

11.15 TOPdesk

11.15.1 TOPdesk Company Information

11.15.2 TOPdesk IT Service Management (ITSM) Software Product Offered

11.15.3 TOPdesk IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.15.4 TOPdesk Main Business Overview

11.15.5 TOPdesk Latest Developments

11.16 Samanage

11.16.1 Samanage Company Information

11.16.2 Samanage IT Service Management (ITSM) Software Product Offered

11.16.3 Samanage IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.16.4 Samanage Main Business Overview

11.16.5 Samanage Latest Developments

11.17 Agiloft Service

11.17.1 Agiloft Service Company Information

11.17.2 Agiloft Service IT Service Management (ITSM) Software Product Offered

11.17.3 Agiloft Service IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.17.4 Agiloft Service Main Business Overview

11.17.5 Agiloft Service Latest Developments

11.18 Symantec

11.18.1 Symantec Company Information

11.18.2 Symantec IT Service Management (ITSM) Software Product Offered

11.18.3 Symantec IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.18.4 Symantec Main Business Overview

11.18.5 Symantec Latest Developments

11.19 SysAid

11.19.1 SysAid Company Information

11.19.2 SysAid IT Service Management (ITSM) Software Product Offered

11.19.3 SysAid IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.19.4 SysAid Main Business Overview

11.19.5 SysAid Latest Developments

11.20 SolarWinds

11.20.1 SolarWinds Company Information

11.20.2 SolarWinds IT Service Management (ITSM) Software Product Offered

11.20.3 SolarWinds IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.20.4 SolarWinds Main Business Overview

11.20.5 SolarWinds Latest Developments

11.21 Autotask

11.21.1 Autotask Company Information

11.21.2 Autotask IT Service Management (ITSM) Software Product Offered

11.21.3 Autotask IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2019-2021)

11.21.4 Autotask Main Business Overview

11.21.5 Autotask Latest Developments

12 Research Findings and Conclusion

List of Tables

Table 1. IT Service Management (ITSM) Software Market Size CAGR by Region (2020-2026) & ($ Millions)

Table 2. Major Players of Cloud-Based

Table 3. Major Players of On-Premises

Table 4. IT Service Management (ITSM) Software Market Size CAGR by Type (2020-2026) & ($ Millions)

Table 5. Global IT Service Management (ITSM) Software Market Size by Type (2016-2021) & ($ Millions)

Table 6. Global IT Service Management (ITSM) Software Market Size Market Share by Type (2016-2021)

Table 7. IT Service Management (ITSM) Software Market Size CAGR by Application (2016-2021) & ($ Millions)

Table 8. Global IT Service Management (ITSM) Software Market Size by Application (2016-2021) & ($ Millions)

Table 9. Global IT Service Management (ITSM) Software Market Size Market Share by Application (2016-2021)

Table 10. Global IT Service Management (ITSM) Software Revenue by Players (2019-2021E) & ($ Millions)

Table 11. Global IT Service Management (ITSM) Software Revenue Market Share by Players (2019-2021E)

Table 12. IT Service Management (ITSM) Software Key Players Head office and Products Offered

Table 13. IT Service Management (ITSM) Software Concentration Ratio (CR3, CR5 and CR10) & (2019-2021E)

Table 14. New Products and Potential Entrants

Table 15. Mergers & Acquisitions, Expansion

Table 16. Global IT Service Management (ITSM) Software Market Size by Regions 2016-2021 & ($ Millions)

Table 17. Global IT Service Management (ITSM) Software Market Size Market Share by Regions 2016-2021

Table 18. Americas IT Service Management (ITSM) Software Market Size by Country (2016-2021) & ($ Millions)

Table 19. Americas IT Service Management (ITSM) Software Market Size Market Share by Country (2016-2021)

Table 20. Americas IT Service Management (ITSM) Software Market Size by Type (2016-2021) & ($ Millions)

Table 21. Americas IT Service Management (ITSM) Software Market Size Market Share by Type (2016-2021)

Table 22. Americas IT Service Management (ITSM) Software Market Size by Application (2016-2021) & ($ Millions)

Table 23. Americas IT Service Management (ITSM) Software Market Size Market Share by Application (2016-2021)

Table 24. APAC IT Service Management (ITSM) Software Market Size by Region (2016-2021) & ($ Millions)

Table 25. APAC IT Service Management (ITSM) Software Market Size Market Share by Region (2016-2021)

Table 26. APAC IT Service Management (ITSM) Software Market Size by Type (2016-2021) & ($ Millions)

Table 27. APAC IT Service Management (ITSM) Software Market Size Market Share by Type (2016-2021)

Table 28. APAC IT Service Management (ITSM) Software Market Size by Application (2016-2021) & ($ Millions)

Table 29. APAC IT Service Management (ITSM) Software Market Size Market Share by Application (2016-2021)

Table 30. Europe IT Service Management (ITSM) Software Market Size by Country (2016-2021) & ($ Millions)

Table 31. Europe IT Service Management (ITSM) Software Market Size Market Share by Country (2016-2021)

Table 32. Europe IT Service Management (ITSM) Software Market Size by Type (2016-2021) & ($ Millions)

Table 33. Europe IT Service Management (ITSM) Software Market Size Market Share by Type (2016-2021)

Table 34. Europe IT Service Management (ITSM) Software Market Size by Application (2016-2021) & ($ Millions)

Table 35. Europe IT Service Management (ITSM) Software Market Size Market Share by Application (2016-2021)

Table 36. Middle East & Africa IT Service Management (ITSM) Software Market Size by Region (2016-2021) & ($ Millions)

Table 37. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Region (2016-2021)

Table 38. Middle East & Africa IT Service Management (ITSM) Software Market Size by Type (2016-2021) & ($ Millions)

Table 39. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Type (2016-2021)

Table 40. Middle East & Africa IT Service Management (ITSM) Software Market Size by Application (2016-2021) & ($ Millions)

Table 41. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Application (2016-2021)

Table 42. Key and Potential Regions of IT Service Management (ITSM) Software

Table 43. Key Application and Potential Industries of IT Service Management (ITSM) Software

Table 44. Key Challenges of IT Service Management (ITSM) Software

Table 45. Key Trends of IT Service Management (ITSM) Software

Table 46. Global IT Service Management (ITSM) Software Market Size Forecast by Regions (2021-2026) & ($ Millions)

Table 47. Global IT Service Management (ITSM) Software Market Size Market Share Forecast by Regions (2021-2026)

Table 48. Global IT Service Management (ITSM) Software Market Size Forecast by Type (2021-2026) & ($ Millions)

Table 49. Global IT Service Management (ITSM) Software Market Size Market Share Forecast by Type (2021-2026)

Table 50. Global IT Service Management (ITSM) Software Market Size Forecast by Application (2021-2026) & ($ Millions)

Table 51. Global IT Service Management (ITSM) Software Market Size Market Share Forecast by Application (2021-2026)

Table 52. ServiceNow Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 53. ServiceNow IT Service Management (ITSM) Software Product Offered

Table 54. ServiceNow IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 55. ServiceNow Main Business

Table 56. ServiceNow Latest Developments

Table 57. Atlassian Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 58. Atlassian IT Service Management (ITSM) Software Product Offered

Table 59. Atlassian Main Business

Table 60. Atlassian IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 61. Atlassian Latest Developments

Table 62. Ivanti (HEAT Software) Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 63. Ivanti (HEAT Software) IT Service Management (ITSM) Software Product Offered

Table 64. Ivanti (HEAT Software) Main Business

Table 65. Ivanti (HEAT Software) IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 66. Ivanti (HEAT Software) Latest Developments

Table 67. IBM Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 68. IBM IT Service Management (ITSM) Software Product Offered

Table 69. IBM Main Business

Table 70. IBM IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 71. IBM Latest Developments

Table 72. Broadcom Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 73. Broadcom IT Service Management (ITSM) Software Product Offered

Table 74. Broadcom Main Business

Table 75. Broadcom IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 76. Broadcom Latest Developments

Table 77. BMC Software Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 78. BMC Software IT Service Management (ITSM) Software Product Offered

Table 79. BMC Software Main Business

Table 80. BMC Software IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 81. BMC Software Latest Developments

Table 82. ASG Software Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 83. ASG Software IT Service Management (ITSM) Software Product Offered

Table 84. ASG Software Main Business

Table 85. ASG Software IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 86. ASG Software Latest Developments

Table 87. Axios Systems Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 88. Axios Systems IT Service Management (ITSM) Software Product Offered

Table 89. Axios Systems Main Business

Table 90. Axios Systems IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 91. Axios Systems Latest Developments

Table 92. SAP Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 93. SAP IT Service Management (ITSM) Software Product Offered

Table 94. SAP Main Business

Table 95. SAP IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 96. SAP Latest Developments

Table 97. Cherwell Software Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 98. Cherwell Software IT Service Management (ITSM) Software Product Offered

Table 99. Cherwell Software Main Business

Table 100. Cherwell Software IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 101. Cherwell Software Latest Developments

Table 102. Micro Focus (Formerly HPE) Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 103. Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Product Offered

Table 104. Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 105. Micro Focus (Formerly HPE) Main Business

Table 106. Micro Focus (Formerly HPE) Latest Developments

Table 107. Freshworks Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 108. Freshworks IT Service Management (ITSM) Software Product Offered

Table 109. Freshworks Main Business

Table 110. Freshworks IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 111. Freshworks Latest Developments

Table 112. Ultimo Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 113. Ultimo IT Service Management (ITSM) Software Product Offered

Table 114. Ultimo Main Business

Table 115. Ultimo IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 116. Ultimo Latest Developments

Table 117. Epicor Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 118. Epicor IT Service Management (ITSM) Software Product Offered

Table 119. Epicor Main Business

Table 120. Epicor IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 121. Epicor Latest Developments

Table 122. TOPdesk Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 123. TOPdesk IT Service Management (ITSM) Software Product Offered

Table 124. TOPdesk Main Business

Table 125. TOPdesk IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 126. TOPdesk Latest Developments

Table 127. Samanage Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 128. Samanage IT Service Management (ITSM) Software Product Offered

Table 129. Samanage Main Business

Table 130. Samanage IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 131. Samanage Latest Developments

Table 132. Agiloft Service Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 133. Agiloft Service IT Service Management (ITSM) Software Product Offered

Table 134. Agiloft Service Main Business

Table 135. Agiloft Service IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 136. Agiloft Service Latest Developments

Table 137. Symantec Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 138. Symantec IT Service Management (ITSM) Software Product Offered

Table 139. Symantec Main Business

Table 140. Symantec IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 141. Symantec Latest Developments

Table 142. SysAid Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 143. SysAid IT Service Management (ITSM) Software Product Offered

Table 144. SysAid Main Business

Table 145. SysAid IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 146. SysAid Latest Developments

Table 147. SolarWinds Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 148. SolarWinds IT Service Management (ITSM) Software Product Offered

Table 149. SolarWinds Main Business

Table 150. SolarWinds IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 151. SolarWinds Latest Developments

Table 152. Autotask Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors

Table 153. Autotask IT Service Management (ITSM) Software Product Offered

Table 154. Autotask IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2019-2021E)

Table 155. Autotask Main Business

Table 156. Autotask Latest Developments

List of Figures

Figure 1. IT Service Management (ITSM) Software Report Years Considered

Figure 2. Research Objectives

Figure 3. Research Methodology

Figure 4. Research Process and Data Source

Figure 5. Global IT Service Management (ITSM) Software Market Size Growth Rate 2016-2026 ($ Millions)

Figure 6. Global IT Service Management (ITSM) Software Market Size Market Share by Type in 2020

Figure 7. IT Service Management (ITSM) Software in SMEs

Figure 8. Global IT Service Management (ITSM) Software Market: SMEs (2016-2021) & ($ Millions)

Figure 9. IT Service Management (ITSM) Software in Large Enterprises

Figure 10. Global IT Service Management (ITSM) Software Market: Large Enterprises (2016-2021) & ($ Millions)

Figure 11. Global IT Service Management (ITSM) Software Market Size Market Share by Application in 2020

Figure 12. Global IT Service Management (ITSM) Software Revenue Market Share by Player in 2020

Figure 13. Global IT Service Management (ITSM) Software Market Size Market Share by Regions (2016-2021)

Figure 14. Americas IT Service Management (ITSM) Software Market Size 2016-2021 ($ Millions)

Figure 15. APAC IT Service Management (ITSM) Software Market Size 2016-2021 ($ Millions)

Figure 16. Europe IT Service Management (ITSM) Software Market Size 2016-2021 ($ Millions)

Figure 17. Middle East & Africa IT Service Management (ITSM) Software Market Size 2016-2021 ($ Millions)

Figure 18. Americas IT Service Management (ITSM) Software Market Size Market Share by Country in 2020

Figure 19. Americas IT Service Management (ITSM) Software Market Size Market Share by Type in 2020

Figure 20. Americas IT Service Management (ITSM) Software Market Size Market Share by Application in 2020

Figure 21. United States IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 22. Canada IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 23. Mexico IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 24. APAC IT Service Management (ITSM) Software Market Size Market Share by Regions in 2020

Figure 25. APAC IT Service Management (ITSM) Software Market Size Market Share by Type in 2020

Figure 26. APAC IT Service Management (ITSM) Software Market Size Market Share by Application in 2020

Figure 27. China IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 28. Japan IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 29. Korea IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 30. Southeast Asia IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 31. India IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 32. Australia IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 33. Europe IT Service Management (ITSM) Software Market Size Market Share by Country in 2020

Figure 34. Europe IT Service Management (ITSM) Software Market Size Market Share by Type in 2020

Figure 35. Europe IT Service Management (ITSM) Software Market Size Market Share by Application in 2020

Figure 36. Germany IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 37. France IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 38. UK IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 39. Italy IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 40. Russia IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 41. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Region in 2020

Figure 42. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Type in 2020

Figure 43. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Application in 2020

Figure 44. Egypt IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 45. South Africa IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 46. Israel IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 47. Turkey IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 48. GCC Country IT Service Management (ITSM) Software Market Size Growth 2016-2021 ($ Millions)

Figure 49. Americas IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 50. APAC IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 51. Europe IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 52. Middle East & Africa IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 53. United States IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 54. Canada IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 55. Mexico IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 56. Brazil IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 57. China IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 58. Japan IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 59. Korea IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 60. Southeast Asia IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 61. India IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 62. Australia IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 63. Germany IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 64. France IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 65. UK IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 66. Italy IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 67. Russia IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 68. Spain IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 69. Egypt IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 70. South Africa IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 71. Israel IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 72. Turkey IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

Figure 73. GCC Country IT Service Management (ITSM) Software Market Size 2021-2026 ($ Millions)

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