Field service management software, or FSM software, is software designed to help manage most, if not all, of what the service business does. FSM software makes a lot of daily tasks easier to manage, and puts them in one place.
Scope of the Report:
This report studies the Field Service Management (FSM) Software market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Field Service Management (FSM) Software market by product type and applications/end industries.
One of the key trends that will gain traction in the field service management (FSM) software market during the predicted period is the emergence of the IoT in FSM. The adoption of IoT-enabled devices in the field service industry enables enterprises to improve their services by monitoring equipment performance.
The global Field Service Management (FSM) Software market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Field Service Management (FSM) Software.
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
Market Segment by Companies, this report covers
Astea International
ClickSoftware
IFS
Oracle
ServiceMax (GE Digital)
Accruent
Comarch
CORESYSTEMS
FieldAware
Infor
Key2Act (formerly WennSoft)
Microsoft
MSI Data
OverIT
Praxedo
Retriever Communications
ServicePower
Market Segment by Regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Market Segment by Type, covers
On-premises FSM software
Cloud-based FSM software
Market Segment by Applications, can be divided into
Energy & Utilities
Telecom
Manufacturing
Healthcare
BFSI
Transportation & Logistics
Retail
The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.
Market is segmented on the basis:
The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.
The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.
Table of Contents
1 Field Service Management (FSM) Software Market Overview
1.1 Product Overview and Scope of Field Service Management (FSM) Software
1.2 Classification of Field Service Management (FSM) Software by Types
1.2.1 Global Field Service Management (FSM) Software Revenue Comparison by Types (2017-2023)
1.2.2 Global Field Service Management (FSM) Software Revenue Market Share by Types in 2017
1.2.3 On-premises FSM software
1.2.4 Cloud-based FSM software
1.3 Global Field Service Management (FSM) Software Market by Application
1.3.1 Global Field Service Management (FSM) Software Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 Energy & Utilities
1.3.3 Telecom
1.3.4 Manufacturing
1.3.5 Healthcare
1.3.6 BFSI
1.3.7 Transportation & Logistics
1.3.8 Retail
1.4 Global Field Service Management (FSM) Software Market by Regions
1.4.1 Global Field Service Management (FSM) Software Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) Field Service Management (FSM) Software Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) Field Service Management (FSM) Software Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Field Service Management (FSM) Software Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) Field Service Management (FSM) Software Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Field Service Management (FSM) Software Status and Prospect (2013-2023)
1.5 Global Market Size of Field Service Management (FSM) Software (2013-2023)
2 Manufacturers Profiles
2.1 Astea International
2.1.1 Business Overview
2.1.2 Field Service Management (FSM) Software Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 Astea International Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.2 ClickSoftware
2.2.1 Business Overview
2.2.2 Field Service Management (FSM) Software Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 ClickSoftware Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.3 IFS
2.3.1 Business Overview
2.3.2 Field Service Management (FSM) Software Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 IFS Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.4 Oracle
2.4.1 Business Overview
2.4.2 Field Service Management (FSM) Software Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 Oracle Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.5 ServiceMax (GE Digital)
2.5.1 Business Overview
2.5.2 Field Service Management (FSM) Software Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 ServiceMax (GE Digital) Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.6 Accruent
2.6.1 Business Overview
2.6.2 Field Service Management (FSM) Software Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 Accruent Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.7 Comarch
2.7.1 Business Overview
2.7.2 Field Service Management (FSM) Software Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 Comarch Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.8 CORESYSTEMS
2.8.1 Business Overview
2.8.2 Field Service Management (FSM) Software Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 CORESYSTEMS Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.9 FieldAware
2.9.1 Business Overview
2.9.2 Field Service Management (FSM) Software Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 FieldAware Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.10 Infor
2.10.1 Business Overview
2.10.2 Field Service Management (FSM) Software Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 Infor Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.11 Key2Act (formerly WennSoft)
2.11.1 Business Overview
2.11.2 Field Service Management (FSM) Software Type and Applications
2.11.2.1 Product A
2.11.2.2 Product B
2.11.3 Key2Act (formerly WennSoft) Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.12 Microsoft
2.12.1 Business Overview
2.12.2 Field Service Management (FSM) Software Type and Applications
2.12.2.1 Product A
2.12.2.2 Product B
2.12.3 Microsoft Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.13 MSI Data
2.13.1 Business Overview
2.13.2 Field Service Management (FSM) Software Type and Applications
2.13.2.1 Product A
2.13.2.2 Product B
2.13.3 MSI Data Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.14 OverIT
2.14.1 Business Overview
2.14.2 Field Service Management (FSM) Software Type and Applications
2.14.2.1 Product A
2.14.2.2 Product B
2.14.3 OverIT Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.15 Praxedo
2.15.1 Business Overview
2.15.2 Field Service Management (FSM) Software Type and Applications
2.15.2.1 Product A
2.15.2.2 Product B
2.15.3 Praxedo Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.16 Retriever Communications
2.16.1 Business Overview
2.16.2 Field Service Management (FSM) Software Type and Applications
2.16.2.1 Product A
2.16.2.2 Product B
2.16.3 Retriever Communications Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
2.17 ServicePower
2.17.1 Business Overview
2.17.2 Field Service Management (FSM) Software Type and Applications
2.17.2.1 Product A
2.17.2.2 Product B
2.17.3 ServicePower Field Service Management (FSM) Software Revenue, Gross Margin and Market Share (2016-2017)
3 Global Field Service Management (FSM) Software Market Competition, by Players
3.1 Global Field Service Management (FSM) Software Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
3.2.1 Top 5 Field Service Management (FSM) Software Players Market Share
3.2.2 Top 10 Field Service Management (FSM) Software Players Market Share
3.3 Market Competition Trend
4 Global Field Service Management (FSM) Software Market Size by Regions
4.1 Global Field Service Management (FSM) Software Revenue and Market Share by Regions
4.2 North America Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
4.3 Europe Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
4.5 South America Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
5 North America Field Service Management (FSM) Software Revenue by Countries
5.1 North America Field Service Management (FSM) Software Revenue by Countries (2013-2018)
5.2 USA Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
5.3 Canada Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
5.4 Mexico Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
6 Europe Field Service Management (FSM) Software Revenue by Countries
6.1 Europe Field Service Management (FSM) Software Revenue by Countries (2013-2018)
6.2 Germany Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
6.3 UK Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
6.4 France Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
6.5 Russia Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
6.6 Italy Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
7 Asia-Pacific Field Service Management (FSM) Software Revenue by Countries
7.1 Asia-Pacific Field Service Management (FSM) Software Revenue by Countries (2013-2018)
7.2 China Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
7.3 Japan Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
7.4 Korea Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
7.5 India Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
8 South America Field Service Management (FSM) Software Revenue by Countries
8.1 South America Field Service Management (FSM) Software Revenue by Countries (2013-2018)
8.2 Brazil Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
8.3 Argentina Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
8.4 Colombia Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
9 Middle East and Africa Revenue Field Service Management (FSM) Software by Countries
9.1 Middle East and Africa Field Service Management (FSM) Software Revenue by Countries (2013-2018)
9.2 Saudi Arabia Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
9.3 UAE Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
9.4 Egypt Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
9.5 Nigeria Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
9.6 South Africa Field Service Management (FSM) Software Revenue and Growth Rate (2013-2018)
10 Global Field Service Management (FSM) Software Market Segment by Type
10.1 Global Field Service Management (FSM) Software Revenue and Market Share by Type (2013-2018)
10.2 Global Field Service Management (FSM) Software Market Forecast by Type (2018-2023)
10.3 On-premises FSM software Revenue Growth Rate (2013-2023)
10.4 Cloud-based FSM software Revenue Growth Rate (2013-2023)
11 Global Field Service Management (FSM) Software Market Segment by Application
11.1 Global Field Service Management (FSM) Software Revenue Market Share by Application (2013-2018)
11.2 Field Service Management (FSM) Software Market Forecast by Application (2018-2023)
11.3 Energy & Utilities Revenue Growth (2013-2018)
11.4 Telecom Revenue Growth (2013-2018)
11.5 Manufacturing Revenue Growth (2013-2018)
11.6 Healthcare Revenue Growth (2013-2018)
11.7 BFSI Revenue Growth (2013-2018)
11.8 Transportation & Logistics Revenue Growth (2013-2018)
11.9 Retail Revenue Growth (2013-2018)
12 Global Field Service Management (FSM) Software Market Size Forecast (2018-2023)
12.1 Global Field Service Management (FSM) Software Market Size Forecast (2018-2023)
12.2 Global Field Service Management (FSM) Software Market Forecast by Regions (2018-2023)
12.3 North America Field Service Management (FSM) Software Revenue Market Forecast (2018-2023)
12.4 Europe Field Service Management (FSM) Software Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific Field Service Management (FSM) Software Revenue Market Forecast (2018-2023)
12.6 South America Field Service Management (FSM) Software Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa Field Service Management (FSM) Software Revenue Market Forecast (2018-2023)
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Data Source
List of Tables and Figures
Figure Field Service Management (FSM) Software Picture
Table Product Specifications of Field Service Management (FSM) Software
Table Global Field Service Management (FSM) S