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Business process as a service (BPaaS) is a term for a specific kind of Web-delivered or cloud hosting service that benefits an enterprise by assisting with business objectives. Using the term (BPaaS) implies that the business process is being automated through a remote delivery model.
Scope of the Report:
The large enterprises segment is expected to have the largest market share during the forecast period, owing to the need to reduce the high Capital Expenditure (CAPEX) and Operating Expenditure (OPEX). Large enterprises have dedicated in-house IT resources and larger IT budgets to consider the adoption of the as-a-service model for their business processes. The Small and Medium-Sized Enterprises (SMEs) segment is expected to grow at the highest rate, owing to the high adoption of BPaaS solutions among the SMEs to gain operational efficiency and result in decreased CAPEX, desired outcomes, and improved business efficiency.
The Banking, Financial Services, and Insurance (BFSI) vertical is estimated to have the largest market share during the forecast period, owing to the adoption of cloud solutions, which has enhanced the focus on achieving competences and rebalancing the expenses on systems. The eCommerce and retail vertical is expected to grow at the highest rate, as BPaaS can help the small-sized and online retailers in improving their marketing, sales, and services’ and lowering the cost of ownership.
As per the geographic analysis, North America is expected to hold the largest market share, due to the presence of the top BPaaS service providers, the globalization of managed cloud services, and the high adoption rate of cloud computing in this region. Asia Pacific (APAC) is expected to witness the highest growth rate in the BPaaS market during the forecast period, due to the increased adoption of BPaaS, owing to its agility, scalability, and efficient pay-per-usage benefits, with an enhanced cloud infrastructure and security.
The global Business Process market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Business Process.
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
This report studies the Business Process market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Business Process market by product type and applications/end industries.
Market Segment by Companies, this report covers
IBM
SAP SE
Oracle
Accenture
Capgemini
Fujitsu
TCS
Cognizant
Genpact
EXL
HCL
Wipro
Market Segment by Regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Market Segment by Type, covers
Operations
Accounting and Finance
Sales and Marketing
Customer Service and Support
Human Resource Management (HRM)
Procurement and Supply Chain Management
Others
Market Segment by Applications, can be divided into
BFSI
Telecom and IT
Manufacturing
eCommerce and Retail
Healthcare
Government
Others
The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.
Market is segmented on the basis:
The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.
The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.
Table of Contents
1 Business Process Market Overview
1.1 Product Overview and Scope of Business Process
1.2 Classification of Business Process by Types
1.2.1 Global Business Process Revenue Comparison by Types (2017-2023)
1.2.2 Global Business Process Revenue Market Share by Types in 2017
1.2.3 Operations
1.2.4 Accounting and Finance
1.2.5 Sales and Marketing
1.2.6 Customer Service and Support
1.2.7 Human Resource Management (HRM)
1.2.8 Procurement and Supply Chain Management
1.2.9 Others
1.3 Global Business Process Market by Application
1.3.1 Global Business Process Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 BFSI
1.3.3 Telecom and IT
1.3.4 Manufacturing
1.3.5 eCommerce and Retail
1.3.6 Healthcare
1.3.7 Government
1.3.8 Others
1.4 Global Business Process Market by Regions
1.4.1 Global Business Process Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) Business Process Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) Business Process Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Business Process Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) Business Process Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Business Process Status and Prospect (2013-2023)
1.5 Global Market Size of Business Process (2013-2023)
2 Manufacturers Profiles
2.1 IBM
2.1.1 Business Overview
2.1.2 Business Process Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 IBM Business Process Revenue, Gross Margin and Market Share (2016-2017)
2.2 SAP SE
2.2.1 Business Overview
2.2.2 Business Process Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 SAP SE Business Process Revenue, Gross Margin and Market Share (2016-2017)
2.3 Oracle
2.3.1 Business Overview
2.3.2 Business Process Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 Oracle Business Process Revenue, Gross Margin and Market Share (2016-2017)
2.4 Accenture
2.4.1 Business Overview
2.4.2 Business Process Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 Accenture Business Process Revenue, Gross Margin and Market Share (2016-2017)
2.5 Capgemini
2.5.1 Business Overview
2.5.2 Business Process Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 Capgemini Business Process Revenue, Gross Margin and Market Share (2016-2017)
2.6 Fujitsu
2.6.1 Business Overview
2.6.2 Business Process Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 Fujitsu Business Process Revenue, Gross Margin and Market Share (2016-2017)
2.7 TCS
2.7.1 Business Overview
2.7.2 Business Process Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 TCS Business Process Revenue, Gross Margin and Market Share (2016-2017)
2.8 Cognizant
2.8.1 Business Overview
2.8.2 Business Process Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 Cognizant Business Process Revenue, Gross Margin and Market Share (2016-2017)
2.9 Genpact
2.9.1 Business Overview
2.9.2 Business Process Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 Genpact Business Process Revenue, Gross Margin and Market Share (2016-2017)
2.10 EXL
2.10.1 Business Overview
2.10.2 Business Process Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 EXL Business Process Revenue, Gross Margin and Market Share (2016-2017)
2.11 HCL
2.11.1 Business Overview
2.11.2 Business Process Type and Applications
2.11.2.1 Product A
2.11.2.2 Product B
2.11.3 HCL Business Process Revenue, Gross Margin and Market Share (2016-2017)
2.12 Wipro
2.12.1 Business Overview
2.12.2 Business Process Type and Applications
2.12.2.1 Product A
2.12.2.2 Product B
2.12.3 Wipro Business Process Revenue, Gross Margin and Market Share (2016-2017)
3 Global Business Process Market Competition, by Players
3.1 Global Business Process Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
3.2.1 Top 5 Business Process Players Market Share
3.2.2 Top 10 Business Process Players Market Share
3.3 Market Competition Trend
4 Global Business Process Market Size by Regions
4.1 Global Business Process Revenue and Market Share by Regions
4.2 North America Business Process Revenue and Growth Rate (2013-2018)
4.3 Europe Business Process Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific Business Process Revenue and Growth Rate (2013-2018)
4.5 South America Business Process Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa Business Process Revenue and Growth Rate (2013-2018)
5 North America Business Process Revenue by Countries
5.1 North America Business Process Revenue by Countries (2013-2018)
5.2 USA Business Process Revenue and Growth Rate (2013-2018)
5.3 Canada Business Process Revenue and Growth Rate (2013-2018)
5.4 Mexico Business Process Revenue and Growth Rate (2013-2018)
6 Europe Business Process Revenue by Countries
6.1 Europe Business Process Revenue by Countries (2013-2018)
6.2 Germany Business Process Revenue and Growth Rate (2013-2018)
6.3 UK Business Process Revenue and Growth Rate (2013-2018)
6.4 France Business Process Revenue and Growth Rate (2013-2018)
6.5 Russia Business Process Revenue and Growth Rate (2013-2018)
6.6 Italy Business Process Revenue and Growth Rate (2013-2018)
7 Asia-Pacific Business Process Revenue by Countries
7.1 Asia-Pacific Business Process Revenue by Countries (2013-2018)
7.2 China Business Process Revenue and Growth Rate (2013-2018)
7.3 Japan Business Process Revenue and Growth Rate (2013-2018)
7.4 Korea Business Process Revenue and Growth Rate (2013-2018)
7.5 India Business Process Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia Business Process Revenue and Growth Rate (2013-2018)
8 South America Business Process Revenue by Countries
8.1 South America Business Process Revenue by Countries (2013-2018)
8.2 Brazil Business Process Revenue and Growth Rate (2013-2018)
8.3 Argentina Business Process Revenue and Growth Rate (2013-2018)
8.4 Colombia Business Process Revenue and Growth Rate (2013-2018)
9 Middle East and Africa Revenue Business Process by Countries
9.1 Middle East and Africa Business Process Revenue by Countries (2013-2018)
9.2 Saudi Arabia Business Process Revenue and Growth Rate (2013-2018)
9.3 UAE Business Process Revenue and Growth Rate (2013-2018)
9.4 Egypt Business Process Revenue and Growth Rate (2013-2018)
9.5 Nigeria Business Process Revenue and Growth Rate (2013-2018)
9.6 South Africa Business Process Revenue and Growth Rate (2013-2018)
10 Global Business Process Market Segment by Type
10.1 Global Business Process Revenue and Market Share by Type (2013-2018)
10.2 Global Business Process Market Forecast by Type (2018-2023)
10.3 Operations Revenue Growth Rate (2013-2023)
10.4 Accounting and Finance Revenue Growth Rate (2013-2023)
10.5 Sales and Marketing Revenue Growth Rate (2013-2023)
10.6 Customer Service and Support Revenue Growth Rate (2013-2023)
10.7 Human Resource Management (HRM) Revenue Growth Rate (2013-2023)
10.8 Procurement and Supply Chain Management Revenue Growth Rate (2013-2023)
10.9 Others Revenue Growth Rate (2013-2023)
11 Global Business Process Market Segment by Application
11.1 Global Business Process Revenue Market Share by Application (2013-2018)
11.2 Business Process Market Forecast by Application (2018-2023)
11.3 BFSI Revenue Growth (2013-2018)
11.4 Telecom and IT Revenue Growth (2013-2018)
11.5 Manufacturing Revenue Growth (2013-2018)
11.6 eCommerce and Retail Revenue Growth (2013-2018)
11.7 Healthcare Revenue Growth (2013-2018)
11.8 Government Revenue Growth (2013-2018)
11.9 Others Revenue Growth (2013-2018)
12 Global Business Process Market Size Forecast (2018-2023)
12.1 Global Business Process Market Size Forecast (2018-2023)
12.2 Global Business Process Market Forecast by Regions (2018-2023)
12.3 North America Business Process Revenue Market Forecast (2018-2023)
12.4 Europe Business Process Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific Business Process Revenue Market Forecast (2018-2023)
12.6 South America Business Process Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa Business Process Revenue Market Forecast (2018-2023)
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Data Source
List of Tables and Figures
Figure Business Process Picture
Table Product Specifications of Business Process
Table Global Business Process and Revenue (Million USD) Market Split by Product Type
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